CentraView

Descripción:
CentraView is a leading Open Source Centralized Business Management (CBM) solution that delivers an ideal combination of Contact Management, Salesforce Automation (SFA), and Customer Relationship Management (CRM) functionality and much more, all through a standard web browser. CentraView is much more than just CRM or SFA. We offer a comprehensive business management suite that reduces the need to purchase many different software applications that don't talk to one another. Ultimately we provide you with that all important "Centralized View" of all your customer information.
 
Unlike inferior PHP based solutions that don't scale, or weren't build with a solid foundation, CentraView offers a scalable architecture that you can build on. 
 
 
 
Through an intuitive browser interface, CentraView delivers unparalleled "out of the box" functionality, ease of use, limitless scalability, and is built on the industrial strength JAVA (J2EE) platform. Best of all, CentraView is extremely cost effective for businesses of all sizes. Our "no assembly required" software Includes:
 

•  Enterprise quality contact management
• A Web email client that works with POP and IMAP, and automatically relates all emails with customer records
• Group calendaring
• Activity tracking and reporting
• Centralized file management
• Marketing functions including mass emailing through a mail merge utility
• Sales force automation including comprehensive opportunity tracking and proposal creation
• Project tracking with unlimited tasks and sub-tasks, milestones, alerts and emails, and time and expense tracking
• Web ticketing entered via email and the customer and employee portals
• Frequently Asked Questions (FAQ) and Knowledge Base (KB) systems
• Accounting views for relating order, invoice, expense and other information with customer records
• Human resource module for expense form and time sheet submission and more
• Synchronization with MS Outlook, Outlook Express, Palm, Pocket PC, and Blackberry through the CompanionLink conduit. Synchronizes all contacts, calendar items, activities, and notes.
• A customer portal that may be configured to meet your branding strategy
• A configurable interface that is easily editable via style sheets.
• An online help system
• Administrative modules to configure the software for your specific requirements

CentraView also plans to offer users the ability to synchronize with accounting packages like QuickBooks and others. We are very far along in the developement of this technology, and we have launched an Open Source project that is a very high priority for us and our community members. 
 
CentraView enables “One Business. One Software.”